Payment Information
Mysahome / Payment Information
Simple, secure payment for your home.
We want checkout to feel as straightforward as shopping should. Mysahome supports convenient payment methods so you can complete your order with confidence and enjoy a smooth experience from selection to delivery.
01 / Checkout
Choose your preferred method
Available payment options are displayed during checkout according to your order and location.
02 / Security
Your payment details stay protected
Payment information is handled through secure checkout technology and trusted payment processing services.
Accepted payment methods.
The payment options shown below represent common methods available through our checkout. The exact options available to you will be confirmed at the time of purchase.
Visa
Pay securely using an eligible Visa card.
Mastercard
Use an eligible Mastercard at checkout.
American Express
Available when offered during checkout.
PayPal
Use PayPal when this option is available at checkout.
Before you pay
Review everything before placing your order.
Before completing checkout, please review your selected rug, size, quantity, shipping address and order total carefully. This is the best time to make sure all information is correct.
Your final order total may include the product price and any applicable shipping costs, taxes or other charges shown during checkout. The checkout page will provide the applicable total before you submit payment.
Once payment has been successfully completed, you should receive an order confirmation with the details associated with your purchase.
Payment security
A checkout designed around confidence.
Payment security is an important part of the shopping experience. We use Shopify-powered checkout infrastructure and established payment processing services to help protect transaction information.
01
Secure checkout
Checkout is provided through secure online commerce infrastructure designed to protect information exchanged during the purchase process.
02
Protected transactions
Payment processing is handled by the applicable payment provider rather than requiring Mysahome to manually process your complete card details.
03
Confirmation after payment
After a successful purchase, your order details are confirmed so you can keep a record of the transaction and follow your order journey.
The checkout flow
Three simple steps.
STEP 01
Review your cart
Confirm your selected products, sizes, quantities and estimated order total before continuing to checkout.
STEP 02
Select payment
Choose an available payment method and provide the information requested by the secure checkout process.
STEP 03
Place your order
Confirm your order after reviewing the final details. A confirmation will follow after successful payment processing.
Payment notes
What if your payment does not go through?
If a payment attempt is declined or cannot be completed, first check that your payment details are correct and that your card or payment account is active.
You may also try another available payment method. For card payments, your bank or card issuer may be able to provide additional information about a declined transaction.
If you have been charged but did not receive an order confirmation, please contact us before placing the order again so we can help review the situation.
Payment questions
Frequently asked questions.
Which payment methods can I use?
Available payment methods are displayed at checkout. Depending on your location and checkout conditions, available options may include major credit or debit cards and supported digital payment services.
Will I see the final amount before paying?
Yes. Please review the final order summary shown during checkout before confirming your purchase.
Can I change my payment method after placing an order?
Payment methods generally cannot be changed directly after an order has been completed. If you encounter an issue with an order, contact us as soon as possible and we will review the available options.
Why was my card declined?
A card can be declined for several reasons, including incorrect information, insufficient funds, security checks or restrictions from the card issuer. If the problem continues, please contact your bank or try another available payment method.
I was charged but did not receive an order confirmation. What should I do?
Please do not immediately submit the payment again. Contact Mysahome at service@mysahome.shop with any available order or payment information so our team can help investigate.
Need assistance?
We're here to help with payment questions.
If you have questions about checkout, payment confirmation or a payment-related order issue, please contact Mysahome at service@mysahome.shop. When contacting us about an order, including your order number can help us assist you more efficiently.
- Choosing a selection results in a full page refresh.