Mysahome / Frequently Asked Questions
Choosing a rug is about more than color and size. At Mysahome, we believe the right piece should feel considered, comfortable, and naturally connected to the room around it.
Explore our most frequently asked questions about our wool rugs, sizing, materials, care, ordering, delivery, returns, and everyday use.
Our collection focuses on 100% wool rugs with vintage, ethnic, Persian-inspired, and heritage influences. Each design is intended to bring texture, visual depth, and a sense of warmth to bedrooms, living rooms, studies, dressing areas, entry spaces, and other lived-in corners of the home.
Because wool is a natural fiber, slight variations in texture, color perception, pile appearance, and surface character can occur. These details are part of the natural personality of a wool rug rather than a flaw.
The rugs featured in this collection are presented as 100% wool rugs. Wool is a natural material valued for its warmth, tactile texture, resilience, and timeless appearance.
Please review the individual product description for the exact material information of the rug you are considering. If you have a specific material requirement, contact us before ordering and we will be happy to help confirm the product details.
Some initial shedding is normal with wool rugs, particularly when a rug is new. Loose fibers remaining from production can gradually work their way to the surface as the rug is walked on and vacuumed.
Regular, gentle vacuuming can help remove loose fibers over time. Avoid aggressive brushing or excessive suction, especially during the first few weeks of use.
We make every effort to present our rug colors as accurately as possible. However, the appearance of a color may vary slightly depending on your monitor, phone display, lighting conditions, room environment, and the natural variation of wool fibers.
Vintage and heritage-inspired designs can also have subtle shifts in tone across the surface, which contribute to their dimensional appearance.
Many of our designs are inspired by traditional Persian, Oriental, ethnic, and vintage textile aesthetics. Slight tonal variation can be an intentional part of the visual character of these designs.
Rather than appearing perfectly uniform, a heritage-inspired rug can create depth through changes in tone, pattern, and texture.
The product titles in this collection describe the rugs as non-adhesive. This means the rug is not designed with a permanent adhesive layer that bonds it directly to the floor.
For safety, we recommend using an appropriately sized rug pad when placing a rug on a smooth or slippery surface.
A beautiful rug can transform a room, but the right scale makes the difference. Before ordering, measure the area where the rug will sit and consider how much floor should remain visible around it.
Round rugs can work especially well in bedrooms, reading corners, dressing areas, studies, and spaces where a softer visual shape is desirable. Larger rectangular designs can help define living areas and create a stronger visual foundation beneath furniture.
When choosing between two sizes, consider the furniture arrangement rather than looking only at the open floor area.
Start by measuring the area you want to visually define. For a living room, consider the relationship between the rug and your sofa and chairs. In a bedroom, think about how far the rug extends beyond the bed or beside it. For a study or dressing area, measure the footprint of the furniture and allow enough surrounding space for the rug to feel intentional.
If you are between sizes, a slightly larger rug can often create a more cohesive foundation, while a smaller rug can work well as a focused accent.
Round rugs are particularly versatile in bedrooms, reading spaces, home offices, dressing areas, children's rooms, and smaller seating zones. Their curved silhouette can soften rooms dominated by rectangular furniture and architectural lines.
Yes. Wool rugs can be used beneath sofas, beds, chairs, tables, and other furniture when the rug is properly positioned and supported. Avoid dragging heavy furniture directly across the rug, as this may stress the fibers or distort the surface.
A suitable rug pad is recommended for many installations, particularly on smooth flooring. A pad can help improve grip, provide additional cushioning, protect the floor, and help the rug remain more stable during everyday use.
Choose a pad appropriate for your floor type and make sure it is slightly smaller than the rug so that it remains discreet.
Use tape or paper to outline the intended rug area before ordering.
Consider furniture scale, walking paths, natural light, and existing textures.
Natural wool develops its character gradually through everyday use and care.
Vacuum gently and regularly to remove dust and loose fibers. For small spills, blot the affected area promptly with a clean, absorbent cloth rather than rubbing it aggressively.
For deeper cleaning, professional rug cleaning is generally the safest approach for a natural wool rug. Always follow the care information supplied with your specific product.
Act quickly. Gently blot the liquid with a clean cloth or paper towel and work from the outside of the affected area toward the center. Avoid vigorous rubbing, which can push the liquid deeper into the fibers or disturb the pile.
Do not use harsh household chemicals unless they are specifically suitable for wool. When in doubt, seek professional cleaning advice.
Prolonged exposure to strong direct sunlight can affect the appearance of natural and dyed fibers over time. Where possible, position the rug away from continuous intense sunlight or use suitable window coverings.
If a rug needs to be stored, make sure it is clean and completely dry. Roll rather than fold it, protect it from dust, and store it in a dry, well-ventilated environment away from direct sunlight and excessive moisture.
Product pages provide the key information for each rug, but we understand that choosing a piece for your home can sometimes require a little more consideration. If you have questions about a product, material, size, placement, care, or your order, our customer care team is available to assist.
When contacting us about a specific rug, including the product name or order information can help us provide a more useful response.
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